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crashing on large files


By arnoldcano - Posted on 26 October 2010

 Quixpin DJ crashes every time I try to load 2 mp3's of about 20 mins each. It loads the first one ok then crashes when I try to load the second one. I noticed someone posted something about crashing and you had a couple of questions to be answered... I have attached and answered them here just in case.
 

-Can you provide information about your device, what version of the OS you are running, and if it is jailbroken?
Iphone 3gs, ios 4.1, not jailbroken
-When does it occur? Are you doing something like loading a file when it crashes?
When I try to load 2 files of about 20 mins in length. It loads the first one fine and crashes on the second one.
-How large is the file that you've loaded?
One file is 30mb and the other is 20mb.
-Is there another file playing at the time?
I tried it both ways. I tried just loading the files first and then tried loading one, starting it, and loading the second... same results.
-If you are loading a file, is it the first time you've loaded the file?
No, the files load individually fine.
-Have you set your iTunes up to send reports back to Apple? This will send us crash reports. Perhaps we can get more details.
Yes.
 

Tags

Greetings,
 
Thanks for your note and problem details. It looks like the app is running out of available memory on the large files, so we will look into checking for large files and then opening them up from disk instead of into memory. We implementing a hot fix for another bug that was reported, so we should be able to implement this one as well.
 
Quick additional question: If you attempt to load one of the large files and then a small file, does it still work?
 
Thanks for your help.
 
- The Quixonic Team